Returns & Exchanges
At NuStrips, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Items must be returned in their original packaging with all tags attached to ensure a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label that you can print and attach to your return package.
Pack and Ship
Place the items in their original box or a secure mailer, attach the shipping label, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing